Due to complex inter-dependencies, attempting to solve one facet of a wicked problem can expose or create other problems.
As fellows we’ve been working on a book on telecommunications policy and user research.
A Conversation on CTC Evaluation with Mike Crandall and Samantha Becker.
Our report on broadband adoption commissioned by the FCC is now available from the Social Science Research Council.
Two architects, an artist, an analyst and an activist go deep on the promises and perils of information and communication technologies vis-à-vis the environment.
“It’s not Greenpeace versus the IT industry. It’s the IT industry versus some of the laggards in the IT industry.”
Building up a body of knowledge about particular demographics can greatly reduce the unintended consequences of policy decisions.