Due to complex inter-dependencies, attempting to solve one facet of a wicked problem can expose or create other problems.
As fellows we’ve been working on a book on telecommunications policy and user research.
How a new system to gain access to public restrooms in Stockholm fails to take a wide range of users into account.
Al Gore’s new e-book is an interesting example of tech meets environment.
An OECD report on measuring the social and economic impacts of ICTs.
“If there is an addiction here, it is not to a technology. It is to the habits of mind that technology allows us to practice…”
A review of a new book by Virginia Eubanks (MIT Press, 2011).