Image from a version of the "Places to Intervene" paper published by Innovation Labs

Places to Intervene

September 19, 2012

If we commonly believe that “technology is the answer to all our problems”, perhaps we might consider what problems technology is causing or exacerbating.

Absorbing the Complexity

April 28, 2012

Reflections on the state of digital government and a plan for where it should go.

Wicked Problems

November 28, 2011

Due to complex inter-dependencies, attempting to solve one facet of a wicked problem can expose or create other problems.

McGannon Center & book

September 5, 2011

As fellows we’re working on a book on using user-focused, community-based research to make a difference in addressing complex problems.

Energy & The National Broadband Plan

April 20, 2010

“The federal government should take a leadership role in improving the energy efficiency of its data centers.”

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Broadband Adoption in Low-Income Communities

March 2, 2010

Our report on broadband adoption commissioned by the FCC is now available from the Social Science Research Council.

Community Communications Study

November 29, 2009

Building up a body of knowledge about particular demographics can greatly reduce the unintended consequences of policy decisions.

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Knowledge Management for Civic Engagement

May 18, 2009

Interrupted by luminous speakers, interactive surveys, and directed discussions at the Free Press Changing Media Summit, I managed to have a conversation with the woman sitting next to me, and that was the best part of the conference for me.