Agile UX Research for Designing ‘Everyday Analytics’

February 6, 2013

Designing “dashboards” to help therapists make use of data.

Community Communications Study

November 29, 2009

Building up a body of knowledge about particular demographics can greatly reduce the unintended consequences of policy decisions.

A Computer in the Forest

July 27, 2009

Is the computer the new TV? Who can sit in front of it? If it’s more than one person, do you talk about what’s on the screen? Can you drink beer in front of it? Who decides what websites to visit? Is having the mouse the equivalent of holding the remote control?

Better Broadband Toolkit

January 2, 2009

A series of educational plain-language tools on building broadband networks for community groups and city management.

Usability of Outdoor Wireless Networks

January 2, 2009

A study of the usability factors related to devices (laptops, internet tablets, phones, etc.), the environment (weather, availability of appropriate seating and power outlets, etc.), and wireless technology (speed, reliability, etc.) for outdoor wi-fi networks.